Sales Development Representative

Kaizo is a leading customer operations platform that revolutionizes the way companies engage with their customers. By leveraging cutting-edge technology and data analytics, we empower organizations to deliver exceptional service experiences. Our mission is to transform customer operations through innovation, efficiency, and scalability. We are headquartered in the vibrant city of Amsterdam and are looking to expand our dynamic team with passionate and driven individuals.

We are seeking a highly motivated Sales Development Representative (SDR) to join our growing Commercial team. This role is ideal for candidates looking to advance their career in Sales within the tech industry, specifically in a SaaS environment. The successful candidate will play a pivotal role in generating new business opportunities and contributing to the company's growth strategy. Reporting directly into the Chief Commercial Officer, you will be at the forefront of our sales efforts, helping to expand our presence and impact globally.

Key Responsibilities:

• Generate new business opportunities through strategic outreach to potential clients.

• Conduct market research to identify and target prospective customers.

• Engage with leads via phone, email, and social media, utilizing a consultative sales approach.

• Schedule and conduct product demonstrations, showcasing the value of Kaizo to potential clients.

• Maintain and manage a pipeline of prospects using CRM and sales tools, ensuring accurate and timely follow-up.

• Collaborate with the Sales, Marketing & Customer Success teams to refine sales strategies and approaches based on market feedback.

• Participate in sales training and workshops to enhance sales skills and product knowledge.

• Native English proficiency is a must.

• Bachelor's degree in Business, Marketing, Communications, or a related field.

• Previous experience in a similar role is required

• Experience working with CRM platforms like Hubspot is a must, and sales tools like Apollo, Lusha etc., is definite plus.

• Strong commercial acumen and ability to understand customer needs and market trends.

• Excellent communication and interpersonal skills, with the ability to engage effectively with prospects and team members.

• Highly organized and able to prioritize tasks in a fast-paced environment.

• Proactive, self-driven, and eager to take on challenges and learn new skills.

• Must be eligible to work in the Netherlands/ already residing in the EU and willing to relocate to the Netherlands. Visa sponsorship is not available for this role.

What Kaizo Offers:

• A dynamic and international work environment in the heart of Amsterdam.

• A supportive and collaborative team culture that values innovation and creativity.

• Comprehensive training and professional development opportunities to help you grow your career.

• Competitive salary and benefits package.

• A chance to be a part of a fast-growing tech company making a real impact in the customer operations industry